Terms & Conditions

RESERVATIONS
To make a booking with Lintang Buana Tourism Services simply fill in the online reservation form or
download the reservation form and either fax or post it to us. Tour spaces will be confirmed in order of receipt and upon payment of deposit.

PAYMENT
Once your reservation has been confirmed it is necessary to make full payment at least 90 days prior to the tour commencement date. Payment for the tour deposit may be made by Paypal, Visa, Mastercard, Discover, American Express, cash deposit, internet banking or International Money Transfer. Payment for the balance of the tour fee may be made by cash deposit, internet banking or International Money Transfer, Paypal, Visa, Mastercard, Discover or American Express. We regret that personal or bank cheques are not accepted. We reserve the right to cancel your booking if payment is not received when due, wherein the Cancellations and Refunds clause, listed below, shall be effected.
Fees are quoted in United States dollars or Indonesian Rupiahs and are inclusive of the Goods and Services Tax (21%).

SPECIAL DISCOUNT
We will grant a special discount if your group consist of more than 10 persons. Please ask our staff for this kind of services.

CANCELLATIONS AND REFUNDS
Should you wish to cancel your booking, you must advise us in writing. Upon receipt of your cancellation the following fees will apply:

30 days or more before commencement: $200 per person
29 to 11 days before commencement: 50% of tour fee
10 or fewer days before commencement: 100% of tour fee

No part refunds are made for unused portions or services of a tour, or tour extension, under any circumstances.

PRICING
Tour fees for 2008 are based on prices as of 30 June 2008. Should price increases occur in such items as transportations, fuel, and accommodations, among others, Lintang Buana Tourism Services reserves the right to adjust the tour fee accordingly. An increase in tour prices shall not be deemed to be grounds for any refund of fees paid for the tour, other than in accordance with the terms of our cancellation policy. All fees and amounts are quoted in United States Dollar or Indonesian Rupiahs.

HEALTH REQUIREMENTS
Lintang Buana Tourism Services are designed to be suitable for people of all ages in good health and moderate fitness. While activities are not strenuous, on some tours we will be taking hikes for several miles on tracks in wilderness areas, including mountainous regions, which involve uphill walks and uneven ground. It will be necessary to carry your own luggage, extra clothing, food and water for these activities. Should you have any concerns about your own capabilities and/or fitness in relation to a particular tour, please contact us to discuss this before sending your reservation form. You are required to disclose any medical or physical condition that you have which could create a risk for you or any other tour participants. We reserve the right to request a doctor's statement of good health. We reserve the right to decline participation on any tour activity where an individual's health and physical condition is deemed to be unsuitable for the activity undertaken. Once a tour space has been confirmed, medical circumstances will not be considered as exceptions to our cancellation policy. We assume no responsibility for medical care nor guarantee to meet any special dietary requirements.

INSURANCE
We strongly recommend all participants purchase travel protection insurance as no insurance is included in the tour fee.

RESPONSIBILITY
The responsibility of Lintang Buana Tourism Services is strictly limited. As a tour operator, We organizes, promotes, and sells tour programs consisting of certain travel services, including, but not limited to, land, air, and water transportation, and accommodations that we purchases or reserves from various suppliers. we do not own or operate any of these suppliers. The suppliers are not agents or employees acting for us. As such, we are not responsible for any negligent or wilful act or failure to act of any supplier or of any third party. By utilizing the travel services of the suppliers, you agree that you will look to such suppliers for any accident, injury, property damage, or personal loss to you or to those travelling with you, and that we shall not be liable.

Lintang Buana Tourism Services cannot accept responsibility for losses or extra expenses caused by, but not limited to, delay or changes in any transportation services, weather, illness, injury, strike, quarantine or other causes. All such losses or expenses will be the sole responsibility of the participant.

Lintang Buana Tourism Services reserves the right to cancel any tour prior to commencement, whereupon paid tour funds will be refunded in full, but is not liable for any other tour preparation expenses such as air ticket penalties, visa fees and medical treatments.

Lintang Buana Tourism Services reserves the right to substitute accommodations of similar category for those indicated and to make any changes in the itinerary or transport where deemed necessary. Where weather conditions or forces of nature restrict or prohibit tour activities, we reserves the right to alter the tour program and substitute alternative activities.

The Acceptance of Risk release must be signed by each participant prior to the commencement of the tour. No alterations to the Acceptance of Risk release will be accepted. We regret that we are unable to accept participation in any tour by any persons failing to comply, and no tour fees will be refunded.

All parts of the Terms and Conditions, and the Acceptance of Risk release, shall be governed in all respects by and interpreted in accordance with the law within Indonesia.

By checking the Terms and Conditions box on the reservation form you certify that you have read, fully understand and agree to abide by the Terms and Conditions aforementioned.

DISCLAIMER
While every effort has been made to ensure that all information is correct, Lintang Buana Tourism Services is not responsible for any errors contained on this website.

PRIVACY STATEMENT
We respect your privacy. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to contact us.